Top 10 CRM Solution Companies - 2021

From being a mere contact management mechanism to a holistic business solution, customer relationship management (CRM) solutions have significantly evolved by leaps and bounds over the past years. Realizing that CRM is the key to business success as it provides a stronger, behind-the-scenes view of customer preferences and expectations, enterprises are drastically pivoting to modern, innovative tech-driven systems.

Businesses are integrating AI with CRM to glean actionable insights into customers' shopping behavior and create a better and more personalized experience for them. AI also powers CRM chatbots that assist businesses in their customer service efforts. By leveraging the capabilities of natural language processing, CRM chatbots solve customer queries efficiently. Besides, modern CRM systems come with IoT feeds to enhance customer experience and maximize sales.

As such, the technological transitions in the arena open up a universe of new possibilities for CRM solution providers to develop and introduce innovative solutions. This implies that businesses looking for robust solutions have to choose from a plethora of options.

To make this task easier and assist leaders in identifying the right CRM solution providers, CIOReview presents to you, "10 Most Promising CRM Solution Providers - 2021." A distinguished panel comprising CEOs, CIOs, VCs, Analysts, and the CIOReview editorial board has selected the most promising CRM solution providers. In our selection process, we looked at the company's offerings, core competency, news/press releases, client testimonials, milestones, and other recognition.

    Top CRM Solution Companies

  • 1

    New Jersey-based Company Discovery Data offers clients data, analytics, and services that help them enhance their data management and target opportunities more effectively in the financial services and insurance industries. The organization has its own supply chain ecosystem that draws data from a variety of sources, including regulatory, third-party platforms, and the public domain. Before being made public, the data is subjected to a stringent quality assurance process.

  • 2

    Since 1987, Marquis has been providing financial institutions marketing and compliance software as well as their expertise to assemble, analyze and act on data. Designed ‘by bankers for bankers,’ their services are directly aimed at addressing the pain points in the landscape.The company’s primary goal is to understand the culture of their clients, their strategy and ideas for growth to help them grow using data for efficient marketing, and CRM for elevated relationship management

  • 3

    Founded in 2014, Valasys Media is headquartered in New Jersey with office extensions in Dubai and Pune, delivering high-quality, cost-effective marketing and sales-ready CRM services that specialize in team-building and improving the sales pipelines with their market outsourcing solutions. Focused on B2B marketing and sales solutions, the company’s highly tailored services like lead generation, lead nurturing, and content syndication help in architecting perennially healthy sales pipelines for clients. Valasys Media also deploys multi-channel attribution models to help clients improve their web discoverability & brand equity to attract, engage, convert & retain the maximum number of prospects.

  • 4

    ABLE

    ABLE

    A client relationship and business development platform designed specifically for firms where a handful of relationships drive a majority of revenue

  • 5

    AlphaBOLD

    AlphaBOLD

    AlphaBOLD primary aim is to build solutions that create joy at work and impact users positively. It also want solutions to be cool and innovative because that tells our story. We are trying to build a community, the BOLDCommunity, where consultants and customers are one

  • 6

    Copper

    Copper

    If relationships are the lifeblood of your business, Copper is the heart. The only Google-recommended CRM that helps teams build better relationships to drive lasting revenue

  • 7

    ROI Solutions

    ROI Solutions

    ROI Solutions is a CRM Company dedicated to helping nonprofit organizations make the world a better place

  • 8

    Salesforce

    Salesforce

    Salesforce help unite every department to better focus on customers with Customer 360, the world’s #1 CRM. It allow everyone, on every team, to share a single source of truth with integrated collaboration

  • 9

    SugarCRM

    SugarCRM

    Sugar CRM, a CRM based software company, providing sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM, and reporting

  • 10

    WorkWeb

    WorkWeb

    WorkWeb is a Professional Services Automation (PSA) Software Suite that provides all-in-one software for Sales, Operations, Manufacturing and Financials. WorkWeb has a CRM at its core and provides Enterprise Resource Planning (ERP) solutions to businesses