20 Most Promising CRM Solution Providers 2016

Customer Relationship Management (CRM) is escalating customer retention techniques and is bridging the gaps between customers and consumers in the process, helping enterprises to improve sales and profits. By leveraging the broad sets of technological trends designed to harness customer data and interactions, CRM is evolving at a very quick pace.

CRM solution providers, owing to tough market competition, have been fine tuning software applications to bring CRM to the ‘very tactical level’ for accurately mapping target consumers, and updating them proactively—the reason for presence of new products and services in the market. Crafting applications for mobile and social media platforms has turned critical with realtime interactions being harnessed. Today, CRM landscape is evolving into a geo-location based forum, where solution providers are pushing the envelope to augment geo-located messages and offers by tracking consumer movements around and within a store—data analytics has scaled to new levels. This helps companies to better serve their customers by shoving offers based upon a consumer’s prior location and need. To accommodate challenging requirements of enterprises, multitude of CRM providers are rolling out technology solutions large enough in numbers to make spotting the right ones a herculean task. CIOReview has analyzed the unique capabilities of numerous CRM providers and has chosen the top 20 among them.

The companies featured here have garnered vast knowledge and leveraged in-depth expertise to deliver unique CRM solutions and services. The list provides complete visibility into the present day world of CRM and the benefits they can offer you to stay ahead in the market competition.

Company Name

Company Description

Apptivo Track sales through CRM, send online invoices, manage an unlimited number of projects and more
Clear C2 Provides a browser-based CRM solution, to help companies improve productivity, save costs, increase sales and profits, and build strong customer relationships
Constant Contact Empowers small businesses and organizations to create and grow customer relationships and succeed through email marketing
CRMNEXT A global cloud CRM solution provider
Dri-Nordic Develops flexible CRM, Marketing Automation and web platform solutions
ECENTA Designs and builds SAP Customer Engagement and Commerce strategies and solutions
eLEAD CRM A comprehensive customer acquisition and retention platform that connects dealers with consumers in a smarter way
FivePaths Provides internet strategy, website development and database services
GreenRope A powerful, web-based application that allows business owners to consolidate their customer database, create marketing campaigns, send and track invoicing
Infusionsoft Provides integrated sales and marketing software solution that combines CRM, marketing automation, e-commerce, and payments solutions
KAPTURE A cloud based Sales CRM Platform that automates all business processes.
Nanorep Provides end-to-end tailored, conversational guidance through an effortless digital self-service experience for customers at their moment of need
Nimble Delivers simple CRM to Google Apps and Office 365 by unifying contacts, email, calendar and social history into a powerful contact manager
Nutshell, Inc Provides a collaborative customer relationship and sales management tool made for the modern business
Salesforce Provides sales and CRM applications that help companies connect with customers, partners, and employees
Sherpa Pioneers Prospect-Centered Selling, a method proven to deliver higher conversion ratios and increased revenue
SugarCRM Enables businesses to create extraordinary customer relationships with an innovative, flexible and affordable CRM solution
WorkWise LLC Developer Customer Relationship Management (CRM) software solutions along with comprehensive implementation and support services
Zendesk Empowers organizations to improve customer engagement and better understand their customers
Zeta Global A Big Data & Analytics company that uses a people-based marketing strategy to help leading brands acquire, grow and retain customers