Top 20 CRM Solution Providers 2015

Customer relationship management (CRM) can be distinctively defined as the practice of improving business relationship with the customers, aiding the organizations in customer retention, and sales growth acceleration. As the consumers are availing greater accesses to information from various channels–social media, company websites, and self-service options–the ‘age of the customer’ is the present dominant theme in the CRM landscape.

Over the past couple of years, CRM systems have revamped as the market demand has increased for SaaS software. Mobile and Social CRM applications that are built for tablets and smart phones are gradually becoming fundamental business tools that are helping the companies to determine their target consumers. Today, as CRM platform is evolving into a communication forum for customers, the companies are deriving insights from customer interaction data that are captured by the inbuilt tools. This helps companies to treat their customers better and build the brand. To accommodate the challenging requirements of the industries, CRM providers play a crucial role in delivering viable CRM strategies. CIO Review has analyzed the strength and capabilities of numerous CRM providers and has chosen the Top 20 among them.

The companies featured here showcase vast knowledge and in-depth expertise in delivering CRM related solutions and services. The listing provides a look into the real world CRM solutions and services, so that you can gain a comprehensive understanding of the available technologies, and the advantages they can offer to stay ahead in the competition.

    Top CRM Tech Companies

  • 1

    A data-driven marketing and loyalty analytics company.

  • 2

    Provides predictive sales analytics that delivers insight to drive action, increase revenue, improve forecast accuracy, and boost sales productivity.

  • 3

    Offers intuitive and easy to use CRM functions to help organizations grow their revenues and improve business performance

  • 4

    A player in the CRM sector specializing in Sales Acceleration Technology

  • 5

    A firm that offers a cloud-based solution to help businesses manage their clients, data, marketing, partners, and sales pipeline in a cost-effective manner.

  • 6

    A provider of web based CRM solution that offers organization with a single view of customers and helps automate critical sales processes with leads, contacts, accounts and campaign management.

  • 7

    DS-IQ is a marketing technology and insights company serving retailers and brands. Its Dynamic Shopper Intelligence platform discovers and activates meaningful customer context to predict needs and manage messaging to shoppers across in-store and online media

  • 8

    Enrollment Rx is a higher education technology vendor providing innovative cloud-based CRM solutions that span the entire student lifecycle

  • 9

    Provider of SugarCRM integration add-on products and custom software solutions, which include integrations with ERP software, marketing automation software, credit card processing, project management, and phone systems

  • 10

    Provider of CRM solutions to manage client and prospect contact details as well as interactions with these contacts, such as calls made to and by the contact, emails sent and received and sales forecasts

  • 11

    Inbenta is a cloud based, AI-Powered Intelligent Search for Customer Support and E-Commerce offering intuitive search solutions for companies

  • 12

    Specializes in providing business applications and CRM platforms that include integrated operations, marketing and billing services and are highly customizable

  • 13

    A provider of Custom CRM Software at a fraction of the typical cost. Modules include Sales and Marketing Automation, Project Management, Helpdesk,Time & Billing,Personal Productivity, and Culture. With expertise in Real Estate, Finance, Healthcare, insurance, Manufacturing,Distribution, and Logistics.

  • 14

    Provides information, experience, content and tools pertaining to CRM for an organization by providing them the best self developed technology

  • 15

    A cloud computing company providing CRM solutions to companies of all sizes

  • 16

    A Salesforce Cloud Alliance Partner, providing guidance on integrating key CRM technology with sound marketing, public relations, business development, and lead generation strategy.

  • 17

    Incorporates digital marketing principles with analytics intelligence and helps its clients to leverage their information resources provided by the customers.

  • 18

    Technology Advisors provide CRM strategies and technology solutions through its Comprehensive Services and Product offerings.

  • 19

    A provider of Vantage Integrated Production (VIP) SaaS solution that empowers the mortgage industry by driving business intelligence across complete CRM operations

  • 20

    Zeta Interactive, with its data, insightful analytics and proprietary technology, helps organizations to acquire, engage, and retain customers.