Customer Relation Management Trends And Reviews In 2017|CIOReview

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      1. AGILE
      2. ARTIFICIAL INTELLIGENCE
      3. AUDIOVISUAL
      4. AUGMENTED & VIRTUAL REALITY
      5. BIG DATA
      6. BLOCKCHAIN
      7. BUSINESS INTELLIGENCE
      8. BYOD
      9. CLOUD
      10. COGNITIVE
      11. DATA ANALYTICS
      12. DATA INTEGRATION
      13. DATA VISUALIZATION
      14. DEVOPS
      15. DIGITAL ACCESSIBILITY
      16. DIGITAL TRANSFORMATION
      17. DIGITAL TWIN
      18. DRONE
      19. ENTERPRISE ARCHITECTURE
      20. FINTECH
      21. GAMING TECH
      22. HIGH PERFORMANCE COMPUTING
      23. INTERNET OF THINGS
      24. MAINFRAME
      25. MOBILE
      26. NETWORKING
      27. REMOTE WORK TECH
      28. ROBOTICS
      29. RPA
      30. SDN
      31. SECURITY
      32. SMART CITY
      33. SOFTWARE TESTING
      34. STORAGE
      35. WEB DEVELOPMENT
      36. WIRELESS
      37. WOMEN IN TECH
  • Industry
      1. AGTECH
      2. AUTOMOTIVE
      3. AVIATION
      4. BANKING & INSURANCE
      5. BIOTECH
      6. CANADA
      7. CAPITAL MARKETS
      8. CASINO
      9. CONSTRUCTION
      10. CONTACT CENTER
      11. DEFENSE
      12. E-COMMERCE
      13. EDUCATION
      14. ENERGY
      15. HEALTHCARE
      16. LATIN AMERICA
      17. LAW ENFORCEMENT
      18. LEGAL
      19. LOGISTICS
      20. MANUFACTURING
      21. MARINE
      22. MEDIA & ENTERTAINMENT
      23. NAVAL TECH
      24. NON PROFIT TECHNOLOGY
      25. OIL & GAS
      26. PHARMA & LIFE SCIENCES
      27. PROPTECH
      28. PUBLIC SECTOR
      29. RETAIL
      30. SEMICONDUCTOR
      31. TELECOM
      32. UTILITIES
  • Solutions
      1. BACKUP
      2. CONVERSATIONAL
      3. CRITICAL INFRASTRUCTURE PROTECTION
      4. CUSTOMER ENGAGEMENT
      5. CUSTOMER EXPERIENCE MANAGEMENT
      6. CUSTOMER RELATIONSHIP MANAGEMENT
      7. CYBER SECURITY
      8. DATA CENTER
      9. DATA SECURITY
      10. DIGITAL ASSET MANAGEMENT
      11. DIGITAL EXPERIENCE
      12. DIGITAL SIGNAGE
      13. DOCUMENT MANAGEMENT
      14. ELECTRONIC DATA INTERCHANGE
      15. ENTERPRISE APPLICATION INTEGRATION
      16. ENTERPRISE CONTENT MANAGEMENT
      17. ENTERPRISE DATA MANAGEMENT
      18. ENTERPRISE MOBILITY
      19. ENTERPRISE PERFORMANCE MANAGEMENT
      20. ENTERPRISE RESOURCE PLANNING
      21. ENTERPRISE RISK MANAGEMENT
      22. FACILITY MANAGEMENT
      23. FIELD SERVICE
      24. GAMIFICATION
      25. IDENTITY GOVERNANCE AND ADMINISTRATION
      26. INTELLIGENT DATA CAPTURE
      27. IT SERVICE MANAGEMENT
      28. ITAD
      29. LOW CODE PLATFORM
      30. MANAGED COMMUNICATIONS
      31. MANAGED IT SERVICES
      32. MOBILE PAYMENT
      33. PAYMENT AND CARD
      34. PRODUCT MANAGEMENT
      35. PROJECT MANAGEMENT
      36. QUALITY MANAGEMENT
      37. RISK ANALYTICS
      38. SCHEDULING SOFTWARE
      39. SUBSCRIPTION AND BILLING
      40. UNIFIED COMMUNICATIONS
      41. WORKFLOW
  • Platforms
      1. ADOBE
      2. AMAZON
      3. CISCO
      4. CITRIX
      5. DELL
      6. GOOGLE
      7. HPE
      8. HUBSPOT
      9. IBM
      10. MAGENTO
      11. MICROSOFT
      12. NETSUITE
      13. ORACLE
      14. RED HAT
      15. SAGE
      16. SALESFORCE
      17. SAP
      18. SAS
      19. SERVICENOW
  • Functions
      1. COMPLIANCE
      2. CONTRACT MANAGEMENT
      3. HUMAN RESOURCE
      4. MARKETING
      5. PROCUREMENT
      6. SALES TECH
      7. SUPPLY CHAIN
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CIOREVIEW >> Customer Relationship Management >>
CIO Viewpoint CXO Insight CASE Study
  • Vendors  2021
  • Vendors  2020
  • Vendors  2019
  • Vendors  2018
  • Vendors  2017
  • Vendors  2016
  • Vendors  2015
Vendors  2021

  • Creating Legendary Experiences Framed by an Obsession in Customer Service

    Creating Legendary Experiences Framed by an Obsession in Customer Service By Mike Morris, CIO, Legends

  • Solving the CRM Conundrum

    Solving the CRM Conundrum By Ann McGlinchey, VP of E-Commerce,...

  • Solving the CRM Conundrum

    Solving the CRM Conundrum By Ann McGlinchey, VP of E-Commerce, Digital Marketing, CRM, Positive Promotions

  • It's Time to Redefine the

    It's Time to Redefine the "R" in CRM By J T Kostman, Chief Data Officer,...

  • It's Time to Redefine the

    It's Time to Redefine the "R" in CRM By J T Kostman, Chief Data Officer, Time, Inc.

  • 3 Customer Experience Predictions for 2016

    3 Customer Experience Predictions for... By Merijn te Booij, Chief Marketing...

  • 3 Customer Experience Predictions for 2016

    3 Customer Experience Predictions for 2016 By Merijn te Booij, Chief Marketing Officer, Genesys

  • Digital Marketing: Four Things to Know
    By Lauri Vela, SVP Digital Marketing,... CIOs: How to Make Your Mark with SaaS Solutions

  • Bridging the Customer Identification Gap to...
    By Tad Fordyce, SVP, Loyalty, Epsilon Digital Marketing: Four Things to Know

  • Creating Momentum Along Your Customer Relationship Management Journey
    By Anissa Benich, Sr. Director, Enterprise Strategy and Marketing, OneAmerica
    Creating Momentum Along Your Customer Relationship Management Journey

  • Managing Business Relationships
    By David Cheifetz, Director of Global... Forget About Legacy, Put Customers Center Stage of your IT S

  • Why You Need to Think Beyond CRM
    By Dr. Volker G. Hildebrand, Global Vice... The Need of the Hour-CRM User Adoption

  • Accelerating Petcare Innovation through CRM and Digital Vision
    By Miao Song, Chief Information Officer, Mars Petcare
    Accelerating Petcare Innovation through CRM and Digital Vision

  • Failing the 'Marshmallow Test'
    By UnaMorabito, Head of Client... Using CRM to Poke Holes in Silos Improving Citizen Service f

  • Evolving Customer Relationship Management: Move...
    By Ed Ariel, Vice President of Service... Tapping the Potential of IT to Achieve Academic Excellence

  • Forget About Legacy, Put Customers Center Stage of your IT Strategy
    By Fred Slikker, CEO, Intrasurance Technology
    Forget About Legacy, Put Customers Center Stage of your IT Strategy

  • Big Data Accelerates the CRM Race

    How to build a CRM team By Mike Berry, Senior Director of CRM Technology, Shutterfly Inc.

  • Investing in Customers Drives 10X ROI

    Maintaining Profitable Customer Relationships By David Wallace, Director Product Management, Infor

  • The CIO's Role in Fixing a Broken CRM

    Navigating the MarTech Boom: 6 Watch-Outs in Building Better CRM By Josh Blacksmith, Ex-SVP, General Manager - CRM, FCB Chicago

  • Real-Time Personalization: Everything All the Time

    Adapting to Digital Natives-Lenders Meet Millennials, and All Consumers, on their Terms By Kamran Bakhtiari, VP, Marketing, loanDepot

  • CRM: The New Center of the Marketing Universe

    CRM: The New Center of the Marketing Universe By Ryan Malone, Founder and CEO of SmartBug Media™

  • ERP... MRP... CRM: Surprisingly, Most Companies Still Use Sp

    Technology as the Major Driver of Customer Experience By Todd Martin, Director Customer Service Technology Systems, Zappos Family of Companies

  • CRM and Customer Experience

    CRM and Customer Experience By Ashok Dhiman, Director, Enterprise Customer Experience and Data Integration, The Hartford [NYSE: HIG]

ON THE DECK

  • Customer Relationship Management 2021

    Top Vendors

    December2021-CRM

  • Customer Relationship Management 2020

    Top Vendors

    November2020-CRM-

  • Customer Relationship Management 2019

    Top Vendors

    October2019-CRM

  • Customer Relationship Management 2018

    Top Vendors

    July2018-CRM-

  • Customer Relationship Management 2017

    Top Vendors

    April2017-CRM-

  • Customer Relationship Management 2016

    Top Vendors

    November2016-CRM-

  • Customer Relationship Management 2015

    Top Vendors

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