Customer Relation Management Trends And Reviews In 2017|CIOReview

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Customer Relationship Management

  • Technology
      1. ARTIFICIAL INTELLIGENCE
      2. AUDIOVISUAL
      3. AUGMENTED & VIRTUAL REALITY
      4. BIG DATA
      5. BLOCKCHAIN
      6. BUSINESS INTELLIGENCE
      7. CLOUD
      8. COGNITIVE
      9. DATA ANALYTICS
      10. DATA INTEGRATION
      11. DATA VISUALIZATION
      12. DEVOPS
      13. DIGITAL TRANSFORMATION
      14. DIGITAL TWIN
      15. DRONE
      16. ENTERPRISE ARCHITECTURE
      17. FINTECH
      18. GAMING TECH
      19. HIGH PERFORMANCE COMPUTING
      20. INTERNET OF THINGS
      21. MACHINE VISION
      22. MAINFRAME
      23. MOBILE
      24. NETWORKING
      25. QUANTUM COMPUTING
      26. REMOTE WORK TECH
      27. ROBOTICS
      28. RPA
      29. SDN
      30. SECURITY
      31. SEMICONDUCTOR
      32. SMART CITY
      33. SOFTWARE TESTING
      34. STORAGE
      35. WEB DEVELOPMENT
      36. WIRELESS
  • Industry
      1. AD AGENCIES
      2. AEROSPACE
      3. AGTECH
      4. AUTOMOTIVE
      5. AVIATION
      6. BANKING & INSURANCE
      7. BIOTECH
      8. CAPITAL MARKETS
      9. CASINO
      10. CONSTRUCTION
      11. CONSUMER PACKAGED GOODS
      12. CONTACT CENTER
      13. DEFENSE
      14. E-COMMERCE
      15. EDUCATION
      16. ENERGY
      17. FOOD
      18. HEALTHCARE
      19. LATIN AMERICA
      20. LAW ENFORCEMENT
      21. LEGAL
      22. LOGISTICS
      23. MANUFACTURING
      24. MARINE
      25. MEDIA & ENTERTAINMENT
      26. METALS & MINING
      27. NAVAL TECH
      28. NON PROFIT TECHNOLOGY
      29. OIL & GAS
      30. PHARMA & LIFE SCIENCES
      31. PROPTECH
      32. PUBLIC SECTOR
      33. RETAIL
      34. TECH AFRICAN
      35. TECH STARTUP
      36. TELECOM
      37. UAE
      38. UTILITIES
  • Solutions
      1. AVIATION ENGINEERING SERVICES
      2. BUSINESS PROCESS MANAGEMENT
      3. CLOUD COST MANAGEMENT
      4. COLLABORATION
      5. CONVERSATIONAL
      6. CUSTOMER EXPERIENCE MANAGEMENT
      7. CUSTOMER RELATIONSHIP MANAGEMENT
      8. CYBER SECURITY
      9. DATA CENTER
      10. DATA SECURITY
      11. DIGITAL ASSET MANAGEMENT
      12. DIGITAL EXPERIENCE
      13. DIGITAL SIGNAGE
      14. DOCUMENT MANAGEMENT
      15. ENTERPRISE APPLICATION INTEGRATION
      16. ENTERPRISE ASSET MANAGEMENT
      17. ENTERPRISE COMMUNICATIONS
      18. ENTERPRISE CONTENT MANAGEMENT
      19. ENTERPRISE INFORMATION MANAGEMENT
      20. ENTERPRISE MOBILITY
      21. ENTERPRISE RESOURCE PLANNING
      22. ENTERPRISE RISK MANAGEMENT
      23. ENTERPRISE WEB APPLICATION
      24. FACILITY MANAGEMENT
      25. FIELD SERVICE
      26. GAMIFICATION
      27. IDENTITY AND ACCESS MANAGEMENT
      28. IDENTITY GOVERNANCE AND ADMINISTRATION
      29. IT SERVICE MANAGEMENT
      30. IT SERVICES
      31. KNOWLEDGE MANAGEMENT
      32. LICENSE MANAGEMENT
      33. LOW CODE PLATFORM
      34. MANAGED IT SERVICES
      35. PAYMENT AND CARD
      36. POINT OF SALE
      37. PRODUCT MANAGEMENT
      38. PROFESSIONAL SERVICES AUTOMATION
      39. PROJECT MANAGEMENT
      40. PROJECT PORTFOLIO MANAGEMENT
      41. QUALITY MANAGEMENT
      42. REVENUE MANAGEMENT SYSTEM
      43. RISK ANALYTICS
      44. SCHEDULING SOFTWARE
      45. SUBSCRIPTION AND BILLING
      46. TRANSPORT MANAGEMENT
      47. UNIFIED COMMUNICATIONS
      48. WORKFLOW
  • Platforms
      1. ADOBE
      2. AMAZON
      3. CISCO
      4. CITRIX
      5. DASSAULT SYSTEMES
      6. DELL
      7. GOOGLE
      8. HPE
      9. HUBSPOT
      10. IBM
      11. MAGENTO
      12. MICROSOFT
      13. NETAPP
      14. NETSUITE
      15. ORACLE
      16. RED HAT
      17. SAGE
      18. SALESFORCE
      19. SAP
      20. SERVICENOW
  • Functions
      1. COMPLIANCE
      2. CONTRACT MANAGEMENT
      3. CORPORATE FINANCE
      4. ENVIRONMENTAL HEALTH AND SAFETY
      5. GDPR
      6. HUMAN RESOURCE
      7. MARKETING
      8. PROCUREMENT
      9. SALES TECH
      10. SUPPLY CHAIN
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  • Creating Legendary Experiences Framed by an Obsession in Customer Service

    Creating Legendary Experiences Framed by an Obsession in Customer Service By Mike Morris, CIO, Legends

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  • Importance of Customer Relationship Management Implementation
    By Drew Fredrick, Vice President, Home Building Technology, Clayton Homes
    Importance of Customer Relationship Management Implementation

  • The Customer is Changing... Are You?
    By Jamie Lancaster, Vice President,... The Need of the Hour-CRM User Adoption

  • Creating Momentum Along Your Customer...
    By Anissa Benich, Sr. Director,... Forget About Legacy, Put Customers Center Stage of your IT S

  • CIOs: How to Make Your Mark with SaaS Solutions
    By Ray Grady, Executive Vice President of CloudCraze
    CIOs: How to Make Your Mark with SaaS Solutions

  • How to Win in Sports When Your Team Isn't...
    By Jeff Eldersveld, Director-CRM and... Tapping the Potential of IT to Achieve Academic Excellence

  • To Be at Zero Distance to Customers
    By Ravi Kumar, EVP & Chief Delivery... Using CRM to Poke Holes in Silos Improving Citizen Service f

  • Navigating the MarTech Boom: 6 Watch-Outs in Building Better CRM
    By Josh Blacksmith, Ex-SVP, General Manager - CRM, FCB Chicago
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  • Big Data Accelerates the CRM Race

    Digital Marketing: Four Things to Know By Lauri Vela, SVP Digital Marketing, Synchrony

  • Investing in Customers Drives 10X ROI

    Forget About Legacy, Put Customers Center Stage of your IT Strategy By Fred Slikker, CEO, Intrasurance Technology

  • The CIO's Role in Fixing a Broken CRM

    The Age of the Consumer and Building Relationships of Value By John Bartold, Practice Leader, Loyalty |CX, Epsilon

  • Real-Time Personalization: Everything All the Time

    The CIO's Role in Fixing a Broken CRM By Rob Urbanowicz, CRM Practice Area Director, Socius

  • Building a Solid Ticketing System

    Evolving Customer Relationship Management: Move Fast or Die Trying By Ed Ariel, Vice President of Service Operations, ezCater

  • ERP... MRP... CRM: Surprisingly, Most Companies Still Use Sp

    Investing in Customers Drives 10 Times ROI By Charlie Jackson, CEO, FieldAware

  • Managing Business Relationships

    Service as the New Sales By Bill Ziska, Director-CRM & Mobility, Deloitte Consulting LLP

ON THE DECK

  • Customer Relationship Management 2020

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    November2020-CRM-

  • Customer Relationship Management 2019

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