Ajay Kaul, Managing Partner, AgreeYa Solutions

Four Ways Enterprise Social Collaboration Will Engage Your Workforce and Strengthen Your Business

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Charlie Brown, Marketing agency, <a href=' https://www.dopublicity.com/' target='_blank' style='color:blue ! important'> doPublicity </a>

10 Ways to Increase the Visual Impression of your Product

Charlie Brown, Marketing agency, doPublicity
John Bartold, VP, Loyalty Solutions, Epsilon

The Melding of Marketing and Technology - Where do you Fit?

John Bartold, VP, Loyalty Solutions, Epsilon
Todd Martin, Director Customer Service Technology Systems, Zappos Family of Companies

Technology as the Major Driver of Customer Experience

Todd Martin, Director Customer Service Technology Systems, Zappos Family of Companies
Dawn Smith Bradney, Director, Customer Support and Audit, McKesson

Building a Solid Ticketing System

Dawn Smith Bradney, Director, Customer Support and Audit, McKesson
Mike Berry, Senior Director, CRM Technology, Shutterfly

Real-Time Personalization: Everything All the Time

Mike Berry, Senior Director, CRM Technology, Shutterfly
Jon Lee, CEO and Co-founder, ProsperWorks

Despite big investment, most companies aren't using their CRMs

Jon Lee, CEO and Co-founder, ProsperWorks
Todd Fenton Forsythe, SVP Digital Marketing, Dell

Marketing's Digital Transformation

Todd Fenton Forsythe, SVP Digital Marketing, Dell
David Cheifetz, Director of Global CRM Initiative, McKinsey & Company

Managing Business Relationships

David Cheifetz, Director of Global CRM Initiative, McKinsey & Company
Ray Grady, Executive Vice President of <a href='http://www.cloudcraze.com' target='_blank' style='color:blue'>CloudCraze</a>

CIOs: How to Make Your Mark with SaaS Solutions

Ray Grady, Executive Vice President of CloudCraze