Digitally Transforming Customer Engagement
Reggie Walker, Chief Commercial Officer, PwC US Leadership Team -& Global Salesforce Practice Leader
The Customer is Changing… Are You?
Jamie Lancaster, Vice President, Contact Center of Excellence, Kroger
The Foundational 4 Ps for Consumer - Centricity
Zachary Fleming, GM, Digital Health
Digital Transformation in an Ever Changing World
Melissa Douros, Director of Digital Product Management, Great Wolf Resorts
Evolving Customer Relationship Management: Move Fast or...
Ed Ariel, Vice President of Service Operations, ezCater
Failing the 'Marshmallow Test'
Una Morabito, Head of Client Management for the Workplace Solutions unit of Massachusetts Mutual Life Insurance Co. (MassMutual).
Customer Data Platforms: A New Tool to Unify Customer Data
David Raab, CEO, CDP Institute
Navigating the MarTech Boom: 6 Watch-Outs in...
Josh Blacksmith, SVP, General Manager, CRM, FCB Chicago