Alpa Shah, Global VP of Digital Transformation, Frost & Sullivan

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Alpa Shah, Global VP of Digital Transformation, Frost & Sullivan
Kurt Larrick, Assistant Director, Arlington County Department of Human Services

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Kurt Larrick, Assistant Director, Arlington County Department of Human Services
Blythe Lawton, Senior Director, First Associates Loan Servicing

5 Ways Artificial Intelligence Can Help Improve Customer Service

Blythe Lawton, Senior Director, First Associates Loan Servicing
Lauri Vela, SVP Digital Marketing, Synchrony

Digital Marketing: Four Things to Know

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John Bartold, VP, Loyalty Solutions, Epsilon

The Melding of Marketing and Technology - Where do you Fit?

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Todd Martin, Director Customer Service Technology Systems, Zappos Family of Companies

Technology as the Major Driver of Customer Experience

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