Digitally Transforming Customer Engagement
Reggie Walker, Chief Commercial Officer, PwC US Leadership Team -& Global Salesforce Practice Leader
The Customer is Changing… Are You?
Jamie Lancaster, Vice President, Contact Center of Excellence, Kroger
The Foundational 4 Ps for Consumer - Centricity
Zachary Fleming, GM, Digital Health
Digital Transformation in an Ever Changing World
Melissa Douros, Director of Digital Product Management, Great Wolf Resorts
Evolving Customer Relationship Management: Move Fast or...
Ed Ariel, Vice President of Service Operations, ezCater
Failing the 'Marshmallow Test'
Una Morabito, Head of Client Management for the Workplace Solutions unit of Massachusetts Mutual Life Insurance Co. (MassMutual).
Customer Data Platforms: A New Tool to Unify Customer Data
David Raab, CEO, CDP Institute
Navigating the MarTech Boom: 6 Watch-Outs in...
Josh Blacksmith, SVP, General Manager, CRM, FCB Chicago
Little Things Making a Big Difference in Human...
Kurt Larrick, Assistant Director, Arlington County Department of Human Services
Adapting to Digital Natives-Lenders Meet...
Kamran Bakhtiari, VP, Marketing, loanDepot
Bridging the Customer Identification Gap to...
Tad Fordyce, SVP, Loyalty, Epsilon
Digital Marketing: Four Things to Know
Lauri Vela, SVP Digital Marketing, Synchrony
Four Ways Enterprise Social Collaboration Will...
Ajay Kaul, Managing Partner, AgreeYa Solutions
10 Ways to Increase the Visual Impression of...
Charlie Brown, Marketing agency, doPublicity
The Melding of Marketing and Technology - Where...
John Bartold, VP, Loyalty Solutions, Epsilon
