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Una Morabito, Head of Client Management for the Workplace Solutions unit of Massachusetts Mutual Life Insurance Co. (MassMutual).
Customer Data Platforms: A New Tool to Unify Customer Data
David Raab, CEO, CDP Institute
Navigating the MarTech Boom: 6 Watch-Outs in Building Better CRM
Josh Blacksmith, SVP, General Manager, CRM, FCB Chicago
Little Things Making a Big Difference in Human Services
Kurt Larrick, Assistant Director, Arlington County Department of Human Services
Adapting to Digital Natives-Lenders Meet Millennials, and...
Kamran Bakhtiari, VP, Marketing, loanDepot
Bridging the Customer Identification Gap to Build Loyalty
Tad Fordyce, SVP, Loyalty, Epsilon
Digital Marketing: Four Things to Know
Lauri Vela, SVP Digital Marketing, Synchrony
Building a Solid Ticketing System
Dawn Smith Bradney, Director, Customer Support and Audit, McKesson