CRM: The New Center of the Marketing Universe
Ryan Malone, Founder and CEO of SmartBug Media™
Importance of Customer Relationship Management Implementation
Drew Fredrick, Vice President, Home Building Technology, Clayton Homes
Creating Momentum Along Your Customer Relationship Management Journey
Anissa Benich, Sr. Director, Enterprise Strategy and Marketing, OneAmerica
CRM and Customer Experience
Ashok Dhiman, Director, Enterprise Customer Experience and Data Integration, The Hartford [NYSE: HIG]
Digital Marketing: Four Things to Know
Lauri Vela, SVP Digital Marketing, Synchrony
Digitally Transforming Customer Engagement
Reggie Walker, Chief Commercial Officer, PwC US Leadership Team -& Global Salesforce Practice Leader
The Customer is Changing... Are You?
Jamie Lancaster, Vice President, Contact Center of Excellence, Kroger
The Foundational 4 Ps for Consumer-Centricity
Zachary Fleming, GM, Digital Health
Evolving Customer Relationship Management: Move...
Ed Ariel, Vice President of Service Operations, ezCater
Failing the 'Marshmallow Test'
UnaMorabito, Head of Client Management for the Workplace Solutions unit, Massachusetts Mutual Life Insurance Co. (MassMutual)
Customer Data Platforms: A New Tool to Unify...
David Raab, CEO, CDP Institute
Navigating the MarTech Boom: 6 Watch-Outs in...
Josh Blacksmith, Ex-SVP, General Manager - CRM, FCB Chicago
Little Things Making a Big Difference in Human...
Kurt Larrick, Assistant Director, Arlington County Department of Human Services
Adapting to Digital Natives-Lenders Meet...
Kamran Bakhtiari, VP, Marketing, loanDepot
Bridging the Customer Identification Gap to...
Tad Fordyce, SVP, Loyalty, Epsilon
