American Electronics company and information technology distributor Ingram Micro extends their customer support to managed IT services provider, Heartland Technology Solutions (HTS). HTS brings into use Ingram Micro Service Desk and Cloud Ignite Services for successful monitoring and troubleshooting daily help desk issues for its SMB customers. ...  more>>
Thursday, September 3, 2015
Birch, a provider of communications, network and cloud services catering to small, mid-sized, enterprise and wholesale businesses, announces availability of the enhanced BirchConnect. BirchConnect is a customer portal for TotalCloud PBX, the enhanced dashboard has few new and upgraded features....  more>>
Friday, September 4, 2015
Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leader in the Graphic Communications industry will be demonstrating its latest innovations and workflow technology at GRAPH EXPO 15 at the McCormick Convention Center in Chicago....  more>>
Monday, September 7, 2015
“We are always looking to improve customer relations, and the way to do that is by understanding our customers first”...  more>>
Monday, September 7, 2015
It is a well established fact that retaining existing customers costs less and is far more profitable than acquiring new customers....  more>>
Monday, September 7, 2015
In 1906, British physicist J.J. Thomson was awarded the Nobel Prize for his discovery that the electron is a particle. In 1937, J.J. Thomson’s son George Thomson, also a physicist, was awarded the Nobel Prize for showing that ...  more>>
Tuesday, September 8, 2015
Putting the customer first: it’s a tried and true strategy adopted by a wide variety of businesses to achieve long-term success. Value the customer and they will value you....  more>>
Tuesday, September 8, 2015
CRM and all its derivatives have driven significant technology investments for30 years now, from Y2K to “big data” to the customer experience craze of today. As boards and CEOs demand organic growth....  more>>
Tuesday, September 8, 2015
IDS, a data center technology integrator and cloud services provider launches the new IDS Integration Center for an enhanced customer experience through ordering, integration and maintenance tracking advancements....  more>>
Wednesday, September 9, 2015
Within sports there is a counterbalance between two distinct sides of the organization: the team side and the business side. While a winning team unequivocally correlates to business success....  more>>
Wednesday, September 9, 2015
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